Mental Health Clinic

The Outpatient Clinic provides the single entry point for persons requesting any type of Mental Health services.  The Clinic provides emergency mental health services and coordinates the Department’s crisis line. Crisis intervention may range from one contact with a distressed person, to several psychotherapeutic sessions with the person and family members. The Outpatient Clinic provides regularly scheduled assessment and treatment for ongoing mental health needs. For information on how to get started, please visit the Open Access information page.

Services may include verbal therapy, medication management, skills training, and psycho-educational modules. Psychotherapy is available to individuals (of all ages), families, couples, and groups at the Wampsville office.

Fee for Services

A sliding scale fee/discount program is available. Fees are set on a sliding scale according to family size and household income. Fees can range between a nominal fee of $10 per visit or a discounted percentage of the total charge. Payment plans can be arranged by special request. We accept Medicaid, Medicare, and most health insurance plans. All individuals seeking services at MCMH are assured that they will be served regardless of ability to pay. No one is refused service because of lack of financial means or insurance coverage. For further questions or concerns relating to billing, please contact (315)366-2327 Option 2 and ask for the billing office.

Crisis Services

The Mental Health Department offers a crisis line 24-hours a day. You can call 315-366-2327 and press 1. During business hours, this line goes to office staff where clients may ask to speak to an available clinician. Individuals are also seen at the office on an emergency walk-in basis.

Inpatient Services

Madison County does not have any inpatient psychiatric hospitals. Most inpatient referrals are made through CPEP, the Comprehensive Psychiatric Evaluation Program, located at St. Joseph’s hospital in Syracuse. A person referred to CPEP would be evaluated to determine the need for inpatient treatment and CPEP would facilitate the admission process into one of the several area hospitals. These hospitals include St. Joseph’s, Community General, Hutchings Psychiatric Center and SUNY Upstate Medical Center in Syracuse, and St. Luke’s and St. Elizabeth’s in Utica.

Psychiatry Services

Many clients may require medication to help manage their symptoms and restore their ability to carry out daily activities. Madison County Mental Health Department employs 2 full time Nurse Practitioners who specialize in Psychiatry and 1 part-time Psychiatrist to address this need for both children and adults. Psychiatry referrals are received through the regular intake process.