Assistance Information

To Apply for SNAP

To apply for SNAP benefits in Madison County, you can apply with a SNAP benefits application LDSS-4826 or you may complete an online application on the My Benefits website.

You can now upload required documents to send to Social Services. NYDocSubmit   

Medicaid and Health Insurance Information

For information regarding income and resource guidelines for medical assistance programs visit the My Benefits website.

Most families and individuals must apply for health insurance (including Medicaid) through the New York State of Health program (also called the Health Exchange) Apply online or by phone at 1-855-355-5777 (Monday through Friday, 8 AM to 8 PM; Saturday, 9 AM to 1 PM.)

Take care of your Mental Health

Visit the Disaster Distress Helpline, call 1-800-985-5990, or text TalkWithUs to 66746

Visit the National Domestic Violence Hotline or call 1-800-799-7233 and TTY 1-800-787-3224

Workforce Development

WHILE HMO WORKFORCE HAS SUSPENDED IN-PERSON SERVICES AT THIS TIME DUE TO THE COVID-19 PANDEMIC, WE ARE CONTINUING TO SERVE OUR CUSTOMERS AND JOB SEEKERS IN A VIRTUAL SETTING.

Click the county below that you reside in to request virtual services:

Herkimer     Madison     Utica      Rome

To File For Unemployment

Things you need to know to file your claim

To Apply for Disability due to COVID-19

Attached are a fillable form and one you can print and fill out.

Paycheck Protection Program

One of the relief opportunities offered by the Coronavirus Aid, Relief, and Economic Security Act (CARES) Act includes the Paycheck Protection Program. This program is a Small Business Administration (SBA) loan designed to help organizations, including community behavioral health providers that receive Medicaid funding, keep their workforce employed during the COVID-19 crisis.

The SBA has resumed accepting Paycheck Protection Program applications from participating lenders as of Monday, April 27, 2020, at 10:30 a.m. EDT. 

For more information and resources regarding the Payroll Protection Program, click the links below:

About the Paycheck Protection Program, eligibility, and loan details

Frequently Asked Questions about the Paycheck Protection Program

Paycheck Protection Program Interim Final Rule

Additional Resources:

Coronavirus (COVID-19) Small Business Guidance & Loan Resources from the Small Business Administration

Coronavirus Relief Option including the EIDL Loan Advance, SBA Express Bridge Loans, and SBA Debt Relief

Pandemic Unemployment Assistance (PUA)

U.S. Chamber of Commerce

Human Services Council (HSC)