Home Energy Assistance Program
The NYS Home Energy Assistance Program (HEAP) is a federally funded program that assists low-income residents of New York in meeting their home energy needs. The HEAP program is comprised of Regular Benefit, Emergency Benefit, and Weatherization components.
More information on the HEAP program may be found on the Office of Temporary Disability Assistance (OTDA) website, or by contacting the Madison County Department of Social Services HEAP unit at 315-366-2211.
HEAP Clean & Tune
The HEAP Clean and Tune benefit opened 11/4/19-9/30/20
The HEAP Heating Equipment Clean and Tune benefit provides for equipment inspections and cleanings prior to the start of the heating season for HEAP-eligible households.
HEAP Heating Equipment Repair & Replacement (HERR)
The Heating Equipment Repair and Replacement (HERR) component of the Home Energy Assistance Program (HEAP) remains open.
The Heating Equipment Repair and Replacement Component of the Home Energy Assistance Program is available to help low-income home owners repair or replace furnaces, boilers and other direct heating components necessary to keep the home's primary heating source functional.
Benefit amounts are to replace or repair the applicant's furnace, boiler, and/or other essential heating equipment necessary to keep the home's primary heating source operational.
If you are in need of furnace replacement/repair, please call 315-366-2211.
HEAP Cooling Component
The Home Energy Assistance Program (HEAP) 2019-2020 Cooling Assistance Component (CAC) will open on Wednesday, May 1, 2020 and is scheduled to run through Monday, August 31, 2020 or until funding is exhausted.
The HEAP CAC provides for the purchase and installation of an air conditioner or fan for HEAP eligible households with at least one individual with a documented medical condition that is exacerbated by extreme heat. Benefit amount is not to exceed $800.00 per household, including the cost of an air conditioner or fan, administrative costs, labor, materials, removal of the old unit and minor repairs essential for safe installation.
Applications may be requested either by phone (315-366-2211) or in person at the Department of Social Services. Applicants for the HEAP CAC cannot apply online through myBenefits.
How to Apply
You may apply for the Home Energy Assistance Program by mail, in person at your local social services office, or over the Internet