Home Energy Assistance Program
The NYS Home Energy Assistance Program (HEAP) is a federally funded program that assists low-income residents of New York in meeting their home energy needs. The HEAP program is comprised of Regular Benefit, Emergency Benefit, and Weatherization components.
More information on the HEAP program may be found on the Office of Temporary Disability Assistance (OTDA) website, or by contacting the Madison County Department of Social Services HEAP unit at 315-366-2211.
HEAP Clean & Tune
The HEAP Clean and Tune benefit opened 10/2/2023-9/30/2024
The HEAP Heating Equipment Clean and Tune benefit provides for equipment inspections and cleanings prior to the start of the heating season for HEAP-eligible households.
HEAP Heating Equipment Repair & Replacement (HERR)
The Heating Equipment Repair and Replacement (HERR) component of the Home Energy Assistance Program (HEAP) open 10/2/2023-9/30/2024
The Heating Equipment Repair and Replacement Component of the Home Energy Assistance Program is available to help low-income home owners repair or replace furnaces, boilers and other direct heating components necessary to keep the home's primary heating source functional.
Benefit amounts are to replace or repair the applicant's furnace, boiler, and/or other essential heating equipment necessary to keep the home's primary heating source operational.
If you are in need of furnace replacement/repair, please call 315-366-2211.
HEAP Cooling Component
The Home Energy Assistance Program (HEAP) 2023-2024 Cooling Assistance Component (CAC) will open on April 15, 2024 and is scheduled to run through August 30, 2024 or until funding is exhausted.
Applications may be requested either by phone (315-366-2211) or in person at the Department of Social Services. Applicants for the HEAP CAC cannot apply online through myBenefits.
How to Apply
You may apply for the Home Energy Assistance Program by mail, in person at your local social services office, or over the Internet