Mental Health

Our crisis line continues to be available 24-hours a day through our main number: 315-366-2327 (prompt 1).

If you would like to start services:

To get started with services at Madison County Mental Health Department, visit us at the Veterans Memorial Building, Wampsville, NY whenever it is convenient for you from 8:00 a.m. to 3 p.m., Monday through Thursday! Please note wait time varies. Please bring in insurance cards and/or proof of finances. For more information, please call 315-366-2327 or email 

If you are an existing client:

Please be aware that therapists are still working remotely some days and may call you from a blocked number. If you are trying to reach your therapist, please call the main number (315-366-2327) and choose prompt 2; office staff can direct your call.

New: If you are coming in for an in-person appointment, please note that masks are currently required for all clients regardless of vaccination status. If you do not have one with you, we can provide one for you.

Psychiatric providers are also working remotely. If you miss a telehealth appointment with your provider, please call the main number (315-366-2327) and choose prompt 3.

If you are prescribed medications or receive injections through our clinic and have questions or concerns, you can call the main number (315-366-2327) and choose prompt 4 to leave a message for our nurse. Please check with your pharmacy if you need a refill as many refills are called in ahead of time by our nurse.