FAQs • Madison County, NY • CivicEngage

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911

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1. When will IT fix our computers ?: Put in a trouble ticket.

2. What will I be asked when I call 911?: Your name, address, and you location.

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911 Telecommunications

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1. How do I get a new 911 house number?: A 911 house number can be retrieved by calling the 911 Addressing Office at 315-366-2348.

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Board of Elections

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1. How do I register to vote?: We can send you a registration form, nysdmv online.

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Board of Supervisors

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1. What days and hours is the Board of Supervisors Office open?: The Board of Supervisors Office is open Monday through Friday from 8am - 5pm.

2. Where is the Board of Supervisors Office located?: The Board of Supervisors Office is located on the 2nd floor of County Office Building #4, 138 N Court Street, Wampsville, New York.

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County Clerk

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1. What are the County Clerk's office hours?: The County Clerk's office is open Monday - Friday, 8AM - 4PM. The office closed on Federal Holidays.

2. Where can I find the RP5217 (Real Property Transfer Report) form?: The RP5217 form is a downloadable fill-in PDF available from the NYS Department of Taxation & Finance. Instructions for filling in the form are available at their website. Please note - the 4-part form is no longer available nor is it accepted.

3. How much does it cost to apply for a passport?: Passport fees

4. Where can I find the TP584 (Real Estate Transfer Tax) form?: You can find the TP584 form on the Real Estate transfer and mortgage recording tax forms page at the NYS Department of Taxation and Finance website. Instructions for completing the form can also be found on this page.

5. Where can I obtain a Social Security card?

The local Social Security office is located in Utica at:

Federal Building

10 Broad Street

Utica, NY 13501

Phone: 1-877-405-6750

TTY: 1-315-738-1636

Please click here for hours of operation and additional information.

6. How do I obtain a copy of my deed and/or mortgage?: Please view our short presentation for instructions to obtaining a deed/mortgage.

7. Can I search records online?: Yes, the County Clerk's office has partnered with Info Quick Solutions (IQS) to provide online records search of deeds, mortgages, and various other records. There is a fee to use this service. For more information and to begin searching our online records, go to the Madison County SearchIQS page.

8. What are the County Clerk's designated newspapers for publishing LLC articles of organization?: Please click here for the current listing of designated newspapers.

9. Where can I get a copy of my birth certificate?: Birth certificates can be obtained from the clerk of the city/town/village where the individual was born. Birth certificates may also be obtained from the NYS Department of Health - Vital Records.

10. Where can I get a copy of a death certificate?: Death certificates may be obtained from the clerk of the city/town/village where the individual died. Note that this may be different from the place where the individual was born or resided. You can also check NYS Department of Health - Vital Records - Death Certificates.

11. Where can I get a copy of a marriage certificate?: City/Town/Village clerk offices are the primary resource for marriage certificates. Contact the clerk in the city/town/village where the marriage certificate was obtained or where the ceremony was performed. The County Clerk's office has a small collection of marriage certificates for the following years - 1908 - 1931. These records can be searched for on our public computers. The NYS Department of Health is another resource. Visit their website at NYS Department of Health - Vital Records - Marriage Certificates.

12. Where do I purchase a hunting/fishing license?: Hunting and fishing licenses may be purchased from local sporting goods stores such as Herb Philipson's, Walmart, and Dick' Sporting Goods. Licenses may also be ordered on line or by phone from the NYS DEC - information available on their website. The County Clerk's office does not sell these licenses.

13. Where can I purchase a dog license?: Dog licenses can be purchased from your local city/town/village clerk.

14. Where can I get a certificate of residency?: The Treasurer's office, located on the second floor of the county office building, can provide you with a certificate of residency.

15. Where can I pay my taxes?: The Treasurer, located on the second floor of the county office building, collects town/county taxes for the towns of Fenner, Hamilton, & Lincoln. The Treasurer also collects past due (delinquent) taxes except for the City of Oneida.

16. Where can I get a tax ID?: Tax IDs, also known as Taxpayer Identification Numbers (TIN) are assigned by the IRS (Internal Revenue Service). Please visit the IRS website for additional information, instructions, and forms.

17. Where can I find information about Uniform Commercial Code (UCC)?: Please visit the the Department of State Uniform Commercial Code Forms & Fees webpage at https://www.dos.ny.gov/corps/uccforms.html .

18. What are the current fees for Uniform Commercial Code (UCC) filings?: Please see our Fee Schedule for current UCC filing fees.

19. What are the requirements for filing a subdivision map?: Please read our concise brochure, Filing Subdivision Maps, for requirements. If you have additional questions regarding filing, please call the office - (315) 366-2261 or stop in during regular business hours.

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Department of Motor Vehicles

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1. What are the DMV business hours?

Monday – 7:45 AM until 4:00 PM

Tuesday through Thursday – 7:45 AM until 5:00 PM

Friday - By appointment only

The office is closed on Federal holidays.

2. Where is the DMV office located?

The Madison County DMV office is located at 138 North Court Street in Wampsville, Building 4, 1st floor.

Please note: some online maps and GPS devices display the city as Canastota instead of Wampsville.

Map & directions.

3. How do I schedule a road test?

Scheduling your road test for a NYS driving license is easy. Complete instructions are available at the NYS DMV website.

There is a $10 fee for up to two road tests.

Be sure to bring the following with you to the road test:

- photo learner permit

- glasses/contacts if needed

- original MV-278 - Pre-licensing Course Certificate or MV-285 - Driver Education Certificate

- if under 18, an MV-262 - Certification of Supervised Driving completed by you parent or guardian

- an adult driver 21 or over with a valid license to operate the test vehicle

- a vehicle to drive during the test with valid registration and inspection, clean and in good operating condition

If you are taking a motorcycle road test, you will also need the following:

- a properly operating, registered, and inspected motorcycle

- a properly operating, registered, and inspected motor vehicle and a driver with a valid driver license to transport the examiner during you road test.

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DISTRICT ATTORNEY

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1. Who is the District Attorney?: William G. Gabor

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Emergency Management

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1. How many monoxide detectors do I need?: At least one carbon monoxide detector is required on each level of your home with sleeping quarters.

2. Who do I call in case of an emergency?: Use 9-1-1 to report all emergency calls, such as a fire, a crime or medical emergency.

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Emergency Management: Fire Training

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1. Are there prerequisites for training?: Yes, most courses have prerequisites. They can be found in the course listing, or in the case of OFPC courses, listed in the OFPC Training Catalog. All NYS OFPC training courses require a Training Authorization Letter signed by the department chief on the first unit of the course.

2. Do I need to register for training courses?: Yes, registration is now mandatory for all Madison County Emergency Management courses, including fire service, EMS or emergency management courses, unless otherwise noted. All OFPC courses have stated minimum and maximum class sizes, based on safety and the requirements of the course. Mandatory registration provides planners with situational awareness to determine if additional promotion is needed to garner interest or a heavy registration will indicate whether additional courses should be scheduled.

3. How do I request a course?: Requests for county or state training are directed to your fire chief. He/she will then discuss requests with the county fire coordinator. If there is enough interest the fire coordinator will schedule a course with OFPC, or in the case of county training, with the county fire instructors. Be sure to regularly visit the training website for updates on training opportunities.

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Employee Assistance Program

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1. Where can I go for credit counseling?

Credit counseling is provided by:

Clearpoint Consumer Credit Counseling

5794 Widewaters Pkwy

Syracuse, NY 13214

Phone: (315) 445-8960

www.clearpointcreditcounselingsolutions.org

2. Where can I get legal assistance?

The Legal Aid Society of Mid-New York, Inc. is a not-for-profit law office providing free legal informaiton, advice, and representation to people who cannot afford a lawyer.

Please note: organization only handles civil (non-criminal) legal problems.

Contact them at:

Legal Aid Society of Mid-New York, Inc.

268 Genesee Street

Utica, New York 13502

Phone: (315) 793-7000

Fax: (315) 732-3202

www.lasmny.org

3. Where can I get help with a family conflict?

For family conflicts including divorce, custody, visitiation, child support, and elder care contact:

The Peacemaker Program

502 Court Street

Suite 234

Utica, New York 13502

Phone: (315) 724-1718

www.thepeacemakerprogram.org

4. What resources are available for domestic violence issues?

Victims of Violence (VOV) provides free and confidential services to those affected by sexual assault, domestic violence or other violent crimes in Madison County and surrounding communities. Services are available to all victims and their family, regardless of when the abuse or crime occurred or whether they choose to report it to the police. In addition to services provided to victims, the program takes a leadership role in the community by providing education and prevention services on issues related to sexual assault, child abuse, domestic violence, and date violence.

Phone: (315) 366-5000

www.liberty-resources.org

5. Where can I find mental health counseling/treatment?

Local Mental Health Therapists can be found via www.psychologytoday.com .

Participating providers covered by health insurance can be found by searching for providers through Lifetime Benefit Solutions or MVP .

The local NYS Office of Mental Health Clinics is:

Madison County Mental Health Departmant

138 North Court Street

PO Box 608

Wampsville, NY 13163

Our goal is to provide the highest quality, evidence-based mental health treatment to each person who walks through our doors. Let us help you get through some of life's most difficult challenges.

To get started with services at Madison County Mental Health Department, visit us at the Veterans Building, Wampsville, NY whenever it is convenient for you from 8:30 am to 3:00 pm, Monday through Thursday! Please bring insurance cards and/or proof of finances. For more information, please call (315) 366-2327 or 1-800-721-2327.

6. What counseling services are available for families?

Family Counseling Services is a private, non-profit organization offering professional counseling and prevention services. Mental health and chemical dependency counseling programs are available for youth, adults, and families who are experiencing emotional, personal, and alcohol or drug-related problems. Services are available at multiple locations in Cortland and Madison counties and through our school-based counseling programs.

Family Counseling employs a staff of professional counselors and consulting medical personnel with diverse training and experience. It is our goal to provide superior, confidential services for the well-being of each of our clients.

Madison County Clinic

201 Cedar Street

Oneida, New York 13421

Phone: (315) 2800-0400 for information and appointments

Services:

Chemical Dependency Counciling
Family & Marriage Counseling
Mental Health Counseling
Youth Counseling

www.fcscortland.org

7. What substance abuse and detox programs are available?

Substance Abuse

12-Step Meetings: AA, NA, Alanon

For Madison County local meeting schedule see www.aadistrict0490.org

For Central NY meetings see www.aacny.org

Detox

Rescue Mission of Utica - Addictions Crisis Center

212 Rutger Stree

Utica, New York 13501

Phone: (315) 735-1645

www.uticamission.org

The following resources are also available:

Syracuse Behavioral Health - The Willows

847 James Street

Syracuse, New York 13203

Phone: (315) 701-1516

www.sbh.org

Evaluations and/or treatment at OASAS-certified programs:

Family Counseling Services

www.fcscortland.org

Community Recovery Center @ Rome Memorial Hospital

264 West Dominick Street

Rome, New York 13440

Phone: (315) 334-4701

www.romehospital.org

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Highway Department

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1. What are your office hours?: Office hours are 8:00 AM to 4:00 PM, Monday - Friday. We are closed for most Federal holidays.

2. How do I apply for a driveway permit?: Complete our Driveway Permit Application and submit to our office along with the $50.00 permit fee. Please make checks payable to Madison County Treasurer.

3. Do I need a permit for an existing driveway?: No, work on an existing driveway does not require a permit; only a new driveway requires a permit.

4. How long does it take to receive an approved driveway permit?: Driveway permits are usually approved within one week.

5. Who purchases and installs the culvert for a driveway?

The property owner is responsible for purchasing the culvert pipe and end sections for a new driveway. Our engineers will tell you what size is needed.

If the driveway meets the required sight distances, we will install the culvert pipe for you. If sight distances are not met, the homeowner (or contractor) is responsible for installation.

6. What is Chip Seal?: “Chip Sealing” is a common pavement maintenance practice that extends pavement life and provides a good driving surface. Since some County Residents may not be familiar with the chip seal construction method, this fact sheet answers some frequently asked questions.

7. How do I request a tree removal?: Please call our office at 315-366-2221. Once your request is made, our tree crew will determine if the tree is within the County Right-of-Way. Tree removal is based on the season and our current work load.

8. How do I obtain bid information?: Information for upcoming bids can be found on the Purchasing Department's webpage. For technical specifications on a current bid, please call 315-366-2221 and ask to speak with our engineering department.

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Historian

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1. Where can I get a Birth, Marriage or Death Certificate?: Birth, Marriage and Death Records are kept by City, Town and Village Clerks where the event happened. You can also obtain them by visiting the New York Vital Records Division. New York State did not require these records to be kept until the late nineteenth century, please keep in mind that if you are looking for records prior to this time frame they become much more difficult to find.

2. Can I just visit and ask for records?: You absolutely can but we recommend that you contact the historian prior to your visit for multiple reasons. He regularly visits community organizations, schools and museums as part of his work, and may not be available. In many cases the records that researchers seek are kept in storage. If you contact us in advance he can have these items up and ready so that you can get right to researching upon your arrival.

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Maintenance

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1. How do I make a work request?: All Work Order Requests for Maintenance should be entered into the Q-Ware Software System. If there is an emergency, please call Maintenance at 315-366-2259

2. What are the hours of operation?: The Facilities/Maintenance department can be contacted Monday-Friday from 8:00 a.m.- 4:00 p.m.

3. How do I obtain bid information?: Bid information can be found on the Purchasing Department's webpage.

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Medical Assistance: Child Health Plus

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1. What if I do not qualify for medical assistance but I have no health insurance?: New York State has health insurance programs for all uninsured children up to 19 years of age and some uninsured adults. Children ineligible for Medicaid may receive health services under Child Health Plus available through providers throughout Madison County. Please call 855-355-5777 for more information.

2. How can I apply for my child?: You must apply through the New York State of Health Exchange at 855-355-5777.

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Medical Assistance: Medicaid

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1. Who is eligible for medical assistance (Medicaid)?: Do you or your family lack health insurance coverage? You may be eligible for medical assistance if you receive public assistance, Supplemental Security Income (SSI), or if you meet income, resource, age or disability criteria. There are special programs to help if you are pregnant or have a child. If you are pregnant, a worker at the clinic or hospital you are using for prenatal care may assist you in applying for Medicaid. If you have a child, he/she may be eligible for children's Medicaid, which provides the same benefits as Medicaid. For more information please call 315-366-2211.

2. What medical services are paid for by Medicaid in New York State?

Services available include:

Child teen/health program
Clinic services
Dental care (treatment and preventative services)
Domiciliary care facilities
Drugs (prescription and non-prescription) and smoking cessation products
Eyeglasses
Family planning
Health insurance and Medicare premium payments
Inpatient and outpatient care in hospitals
Laboratory and X-ray services
Medical equipment (wheelchairs, walkers, etc.)
Nursing home care
Personal care/long term home health care
Physician services
Prenatal care
Psychiatric hospitalization and mental health services
Transportation to medical appointments
Treatment in facilities for the mentally retarded and developmentally disabled

For more information please call 315-366-2211.

3. Is Medicaid Managed Care available in Madison County?: Medicaid Managed Care is mandatory in Madison County through Fidelis at 888-343-3547 or United Healthcare at 800-339-5380. Assistance is available through NY Medicaid Choice, Maximus at 800-505-5678.

4. How can I apply for Medicaid?

No interview is necessary. Request an application be mailed to you by calling 315-366-2211. An interview may be scheduled if you would like one. Applications are also available from:

Madison County Office for the Aging, Inc.: 315-697-5700 (MSP application)
Maternal Child Care Health Center: 315-366-2361
Mohawk Valley Perinatal Network: 877-267-6193 or 315-732-4657
Planned Parenthood Clinics, Oneida, NY (only Family Planning applications): 315-363-3950

5. What do I need to apply?

Any bank books and insurance policies that you may have
Insurance benefit card or the policy (if you have any other health insurance)
Medicare Benefit Card
Proof of citizenship or alien status*
Proof of identity
Proof of where you live, like a rent receipt or landlord statement
Proof of your income from sources like Social Security, Supplemental Security Income (SSI), Veteran's Benefits (VA), retirement
Recent paycheck stubs (if you are working)
Social Security numbers for applying household members

*Medicaid coverage is available, regardless of alien status if you are pregnant or require treatment for an emergency medical condition. A doctor must certify that you are pregnant or had an emergency and you must meet all other eligibility requirements. For more information please call 315-366-2211.

6. Am I eligible for Medicaid?: For more information regarding income and resource guidelines for medical assistance programs visit the My Benefits website.

7. What is Transitional Medical Assistance?

Transitional Medical Assistance is a program that provides continued medical assistance coverage to people who become ineligible for family assistance and who have a dependent child under the age of 21 living with them. Transitional MA benefits are available for 12 months to those who lose family assistance due to:

Increased earned income
Loss of earned income disregards
New employment

For more information please call 315-366-2211.

8. What is Spend Down/Provisional Medicaid?

In New York State, if you spend a lot on doctor’s visits, prescriptions, insurance premiums or other healthcare services, but have income over the Medicaid limits, you may still qualify under the Medicaid Spend Down Program (also called the Medicaid Excess Income Program). In other words, you will need to show that you spend enough on health care that it puts your income down below the Medicaid limits.

When you meet your spend down on a monthly basis, you can receive outpatient services within the month you meet it. You can also receive inpatient services if you meet your spend down for six (6) months at a time. You do not need to meet your spend down each month, only the months that you will need it.

There are a number of ways to meet your spend down, such as with unpaid or paid medical bills you have incurred or paying it directly to the Department of Social Services. Any specific questions should be directed to a Medicaid worker. For more information please call 315-366-2211.

9. Are there co-pays for this program?

Medicaid has co-pays for certain services they provide. If you are unable to pay these, your provider can bill you, but you are still responsible for them. Children under 21 and pregnant women (until 60 days postpartum) are exempt from paying co-pays.

The following services are subject to a co-pay:

Clinic visits (hospital-based and free-standing Article 28 Health Department-certified facilities) - $3
Laboratory tests performed by an independent clinical laboratory or any hospital-based/free-standing clinic laboratory - $1 per procedure
X-rays - $1 per procedure
Medical supplies including syringes, bandages, gloves, sterile irrigation solutions, incontinence pads, ostomy bags, heating pads, hearing aid batteries, nutritional supplements, etc. - $1 per claim
Inpatient hospital stays (involving at least one overnight stay - is due upon discharge) - $25
Emergency room - for non-urgent or non-emergency services - $3 per visit
Pharmacy prescription drugs:
- $3 brand name non-preferred
- $1 brand name preferred
- $1 brand name when less than generic
- $1 generic
Non-prescription (over-the-counter) drugs - $0.50

Co-Pay Maximum

You are responsible to pay a maximum of up to $200 in a co-pay year. Your year begins on April 1 and ends March 31 each year. If you reach your maximum of $200, a letter will be sent to you exempting you from paying Medicaid co-payments until April 1. For more information please call 315-366-2211.

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Mental Health Department

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1. What is your fax number: Our fax # is 315-366-2599

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Personnel/Civil Service

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1. How do I apply for a civil service test?: Look to see if we are in a filing period for that tile and complete an application, along with a $15 money order or waiver.

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Planning

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1. Is there a fee to reserve the County Parks?: There is a reservation process through the Planning Department at 315-366-2376 but there is no fee for Madison County residents.

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Point & Insurance Reduction Program

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1. After completing the PIRP course, how do I receive the insurance reduction?

The course sponsor should mail you a completion certificate within 45 days after you complete the course. If you present your certificate to your insurance company or agent within 90 days after course completion, your liability and collision premium reduction will begin immediately, retroactive to the date you completed the course. If you present your certificate more than 90 days after course completion, the insurer may issue the premium discount effective from the date presented.

If you do not receive your certificate within eight weeks after completion, immediately contact the program sponsor. You may take the course once every 36 months to maintain insurance reduction benefits.

2. After I complete the PIRP course, how do I receive the point reduction?: The PIRP sponsor will notify the DMV within ten weeks after you complete the course. A notice will then be entered on your driving record, and the DMV computer will automatically reduce your active point total by up to four points. Important: Completion of a course under the "Point & Insurance Reduction Program" does not remove, delete, subtract, or erase any violation, conviction, or notice of original number of points from your driving record. Even after you complete the course, most violations, conviction and points assessed will continue to show on your driving record for up to four years. Violations and convictions involving drugs or alcohol will remain on your driving record for ten years. "Point reduction" means the DMV will not count up to four points on your driving record toward license revocation or suspension.

3. How do I know my driving record shows my PIRP course completion?

If you need to verify the course completion has been entered on your record, you may request a copy of your driving record from the DMV. To do so, you can order your driving record online, or complete a "Request for Driver and / or Vehicle Record Information" (form MV-15), available at any motor vehicle office.

If your course completion is not noted on your driving record more than ten weeks after you completed it, contact the course sponsor.

4. How much time does the PIRP course take, what is it like and what does it cost?

Beginning in 2009, you will have two options for completing the PIRP course. Your options will be the traditional classroom method or an Alternate Delivery Method (ADM), such as the Internet or other DMV approved method. Regardless of the delivery method, each course is at least six hours long. (Note: The motorcycle safety / accident prevention courses take substantially longer and are only available in a classroom setting.) Essential information about traffic safety issues such as driver attitude and behavior, defensive driving techniques, and the Vehicle and Traffic Law must be presented in each course. For both the classroom and ADM methods, additional content, approach, materials and fees vary from one sponsor to the next.

Information specific to the classroom course:

The course is presented in one or more classroom sessions and attendance is mandatory. No formal testing is required to complete the course. For information on where to attend a course, consult your local telephone book under "Driving Instruction" or equivalent sections. You may also contact one of the program sponsors presented in the DMV publication, "List of Course Sponsors" (C-31), available at any state or county motor vehicle office and by request from DMV Call Center. The information is also available on the department website.

Information specific to the alternate delivery method:

The course will be a minimum 320 minutes. Once you register with a sponsor, you have up to 30 days to complete the course. During the course, you will be asked to identify yourself with information given at registration. To ensure that you are taking the course, you will also be asked questions regarding the content. It is possible that you will be asked to register in person and / or take an exam at the end to once again ensure you are the one who completed the course. Each sponsor's method is different, so you should contact the sponsor to determine which course best fits your needs. You can contact approved ADM course sponsors presented in the DMV publication, "List of Course Sponsors" (C-31), available at any state or county motor vehicle office and by request from the DMV Call Center. The most up-to-date information regarding who is approved to provide the alternate delivery method is available on the department website.

5. If a youthful operator is already receiving a driver education reduction, will the PIRP discount also be applied?: Check with your insurance company or agent to find out if both reductions will be given at the same time.

6. What effect does point reduction have on my license and driving record?

Point reduction applies only to points assessed for violations that occurred within the eighteen months immediately before course completion. It does not affect points for earlier violations, and cannot be used as "credit" against future violations or points.

Point reduction cannot reduce your point total lower than zero.

If your license has already been revoked or suspended, or if a violation hearing has already been scheduled, point reduction will not affect that action.

Point reduction does not prevent or cancel a mandatory revocation or suspension for violations such as DWI, DWAI, or three speeding violations within 18 months.

Points may be reduced only once in any 18-month period. The DMV point system and insurance company "point" systems are separate and not related. Point reduction on your driving record does not affect points assigned by your insurance company for violations and accidents.

Completion of a course under the "Point & Insurance Reduction Program" also cannot prevent or reduce the calculation of points affecting a "Driver Responsibility Assessment." The most recent information about the "Driver Responsibility Assessment" program is available from the DMV Internet Office.

7. What if more than one person named on a policy completes the PIRP course?: The insurance premium reduction applies to all motor vehicles principally operated by the motorist who completes the course. The reduction can be applied to only one driver for each covered vehicle.

8. Will the PIRP course prevent my insurance company from raising my premiums?: No. Insurance reduction does not prevent general premium increases, or premium increases due to violations or accidents. It provides a 10% reduction for three years, from the base rate of your current liability, no-fault and collision premiums.

9. Will youthful operators and drivers participating in assigned risk pool receive the insurance premium discount?: Yes. Any insured driver who is the principal operator and completes a Point & Insurance Reduction Program course will receive the reduction.

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Probation

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1. What hours is the Madison County Probation Department open?: Regular business hours are Monday through Friday from 8:00 a.m. to 4:00 p.m., except for Holidays.

2. Where is the Madison County Probation Department located?: We are located on the first floor of the Veteran's Memorial Building Number 2, North Court Street, Wampsville, New York.

3. What is the difference between probation and parole?

Probation is a sentence imposed by a criminal or family court. In general, probationers are released in the community without serving a period of incarceration, although in certain circumstances, they may be sentenced to both local incarceration as well as probation. Probation is administered in individual counties in New York State or, in New York City, by city government.

Parole is community supervision that follows a term of incarceration in a state prison. These offenders are supervised by parole officers. Parole is a function of New York State government.

4. How long is a probation sentence?: The length of a probation term is determined by New York State Law and depends on the offender's conviction.

5. What is a split sentence or shock probation?: Judges may sentence an offender directly to a term of probation or may impose a split sentence under which a period of incarceration at the beginning of the supervision period is a condition of the probation sentence.

6. What is PINS?: A Person in Need of Supervision is a person less than 18 years of age who does not attend school in accordance with the education law or who is incorrigible, ungovernable, or habitually disobedient and beyond the control of a parent or other person legally responsible for the child, or who possesses or uses illegal or controlled substances.

7. How do I file a PINS petition on my child?: In Madison County, the Department of Social Services deals with all PINS and PINS diversion related matters. That department can be reached at 315-366-2548.

8. What is an offender sentenced to probation required to do?: Most probationers are required to maintain law-abiding behavior, report for supervision and answer reasonable inquiries by the probation officer. Additionally, depending on the individual circumstances, probationers may be required to: attend substance abuse, mental health, sex offender or other types of counseling; remain abstinent from alcohol and drugs; submit to drug and alcohol testing; abide by a curfew; pay restitution; remain employed or in school; maintain a stable residence, or abide by other conditions related to their rehabilitation.

9. What happens if a probationer violates the terms of probation?: Many factors are considered when a probationer violates the terms of supervision, including the seriousness of the violation and the history of the offender. Sanctions, generally imposed by the sentencing judge, can range from increased supervision to incarceration.

10. How do I report that someone is violating the terms of their probation sentence?: If that individual is supervised by the Madison County Probation Department, the officer supervising that probationer should be notified at 315-366-2351. Please be aware that much of the information pertaining to an offender's term of supervision is confidential and cannot be shared with the individual making the complaint. Additionally, if the complaint is related to the commission of a new crime, a report should be made directly to the police as they are able to respond most quickly.

11. Do probationers have to pay for probation services?: Currently Madison County does charge offenders a DWI supervision fee.

12. I'm on probation for DWI. How do I get my license back?: Questions regarding relicensing should be directed to your probation officer.

13. Who must register with the NYS Sex Offender Registry?: Anyone convicted of a designated sex offense must register. After conviction, a letter will be sent from the New York State Division of Criminal Justice Services which explains registration responsibilities. Failure to register as required is a felony-level crime.

14. What is a Certificate of Relief from Disabilities?: A Certificate of Relief restores most of the rights that are lost due to a felony conviction.

15. How can I obtain a Certificate of Relief from Disabilities?: If you were not granted a Certificate of Relief at the time of sentencing, and have not served time in a state prison, then a Certificate of Relief must be applied for from the sentencing court. If you did serve time in a state prison, then you must apply through the NYS Board of Parole.

16. How do I make restitution payments?: Payments can be made in person at the Madison County Probation Department Monday through Friday from 8:00 a.m. to 4:30 p.m. or can be mailed to the department at P.O. Box 23, Wampsville, NY 13163. Acceptable forms of payment are money order or certified check. Credit or debit cards are also accepted, either online or by calling: 888-604-7888 (Pay Location Code 6373). There is a fee to pay by credit or debit card.

17. I have not received restitution payments ordered by the court. Who do I contact?: You may inquire at the probation department either in person or by calling 315-366-2351.

18. How do I file for an Order of Protection?

If you are requesting an Order of Protection through Madison County Family Court and need help filling out the petition, a probation officer at the Madison County Probation Department will assist you in completing the necessary paperwork. An officer is available for this purpose Monday through Friday from 8:00 a.m. to 3:00 p.m.

After the paperwork is completed, it is forwarded to the Family Court. In most instances, the petition will then be heard by a judge of the Family Court. Please be aware that if you are requesting an Order of Protection on an emergency basis, you will be expected to wait to be seen by the judge. Consequently, you should allow several hours for this process to be completed. Additionally, only petitions through the Family Court can be sought through the probation department.

See Intake Services for a list of individuals permitted to initiate a family offense proceeding. In all other situations, an Order of Protection must be sought through the local criminal court.

19. What is the difference between restitution and a fine?: A fine is a monetary penalty ordered by the Court, payable to the Court or at the Madison County Clerk's office as ordered. Restitution is compensation to a victim as ordered by the Court, payable to the Madison County Probation Department for dispersal to the victim or victims.

20. Where do I pay my DNA fee?: DNA fines may be paid at the Madison County Clerk's office unless otherwise ordered by the Court.

21. I have to submit my DNA. What do I do?: Contact the Madison County Probation Department for further information.

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Public Health: Bed Bugs

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1. What are bed bugs?: Bed bugs are small, flat, parasitic insects that feed solely on the blood of people and animals while they sleep. Bed bugs are reddish-brown in color, wingless, range from 1 millimeter (mm) to 7 mm (roughly the size of Lincoln’s head on a penny), and can live several months without a blood meal.

2. Where are bed bugs found?

Bed bug infestations usually occur around or near the areas where people sleep. Their presence is not determined by the cleanliness of the living conditions where they are found. Bed bugs may be found in homes, apartments, shelters, rooming houses, hotels, cruise ships, buses, trains, and dorm rooms.

Bed bugs commonly hide during the day in places like seams of mattresses, box springs, bed frames, headboards, dresser tables, inside cracks or crevices, behind wallpaper, or any other clutter or objects around a bed.

Bed bugs have been shown to be able to travel over 100 feet in a night but tend to live within 8 feet of where people sleep.

3. Do bed bugs spread disease?: Bed bugs should not be considered a medical or public health hazard. Bed bugs are not known to spread disease. Bed bugs can be an annoyance and may cause itching, stress, and loss of sleep. Sometimes the itching can lead to excessive scratching that can sometimes increase the chance of a secondary skin infection that may require medical attention.

4. How do I know if I have a bed bug problem?

One of the easiest ways to identify a bed bug infestation is by the tell-tale bite marks on the face, neck, arms, hands, or any other body parts while sleeping. However, these bite marks may take as long as 14 days to develop in some people so it is important to look for other clues when determining if bed bugs have infested an area. These signs include:

Bed bugs’ exoskeletons after molting
Bed bugs in the fold of mattresses and sheets
Rusty-colored blood spots due to their blood-filled fecal material that they excrete on the mattress or nearby furniture
Sweet musty odor

5. Have I been bitten by a bed bug?

It is hard to tell if you’ve been bitten by a bed bug unless you find bed bugs or signs of infestation. Most people do not realize they have been bitten until bite marks appear anywhere from one to several days after the initial bite. The bite may look similar to mosquito or a flea bite - a slightly swollen and red area that may itch and be irritating.

Bed bug bites affect everyone differently. Some people may have no reaction and will not develop bite marks or any other visible signs of being bitten. Other people may be allergic to bed bug bites. These allergic symptoms can include enlarged bite marks, painful swellings at the bite site, and, on rare occasions, anaphylaxis. Bed bug bites usually do not pose a serious medical threat.

The best way to treat a bite is to avoid scratching the area and apply antiseptic creams or lotions and take an antihistamine.

6. How did I get bed bugs?

Bed bugs are usually transported from place to place as people travel. The slim flat bodies of bed bugs allow them to hide and fit into the smallest of spaces like in the seams of luggage, overnight bags, folded clothes, bedding, and furniture. Bed bugs can go for long periods of time without a blood meal.

Most people do not realize they are transporting stow-away bed bugs as they travel from location to location, infecting areas as they travel.

7. Who is at risk for getting bed bugs?: Anyone can get bed bugs.

8. Suspect you have a bed bug problem. Who do you contact?: Contact your landlord or professional pest control company experienced with treating bed bugs. The best way to prevent bed bugs is regular inspection for the signs of an infestation.

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Public Health: E. coli

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1. What is E. coli 0157:H7?: Escherichia coli (E. coli) 0157:H7 is a bacterium that can infect people and cause symptoms of bloody diarrhea with abdominal cramps. Persons may experience little or no fever. Although healthy adults typically recover completely from E. coli 0157:H7 a week after exposure, it is important to see a physician immediately if you have symptoms as some people, especially children and the elderly, may develop serious complications leading to kidney damage or even death.

2. What happens when a person is infected with E. coli?: Symptoms of E. coli 0157:H7 infection commonly develop within 3 to 4 days of eating contaminated food but may occur less frequently within the wider range of 1 to 10 days. Symptoms may include severe bloody diarrhea and abdominal cramps with little or no fever. Persons infected usually begin to recover from illness in 5 to 10 days. Persons with symptoms of an E coli infection should immediately see a physician as serious complications leading to hemolytic uremic syndrome (HUS) or kidney failure can occur.

3. How does E. coli spread?: E. coli infections can be spread in a variety of ways. People can become infected with E. coli 0157:H7 by eating under-cooked, contaminated ground beef or from eating contaminated bean sprouts or fresh, leafy vegetables such as lettuce and spinach. Infection may occur after drinking raw milk or after swimming in or drinking sewage-contaminated water. Person-to-person contact is a known mode of transmission as bacteria in loose stool of infected persons can be passed to others if hand washing or hygiene habits are not adequate.

4. How is an E. coli infection diagnosed?: E. coli 0157:H7 infections are diagnosed by detecting bacteria in the stool. All persons with sudden diarrhea with blood should have their stool test for the bacterium.

5. What kind of testing is done?: E. coli strains are “fingerprinted” at public health laboratories to determine the sub-type of bacteria. Cases of illness with the same “fingerprint” (DNA pattern) may be associated with the outbreak strain. These results help to identify other related cases of illness as well to help determine the extent of the outbreak.

6. What is an outbreak?: An outbreak is when there are more cases of a disease then expected in a given area, or among a specific group of people, over a certain period of time. A case of disease is considered part of an outbreak if it is identified as being related to other cases or has a common cause or exposure.

7. How is an E. coli infection treated?: Most people completely recover within 5 to 10 days without antibiotics or other specific treatments. Infected persons that experience life-threatening kidney complications are treated with intensive care and may require blood transfusions and kidney dialysis. Antidiarrheal products like Imodium® (loperamide) should not be used. Antibiotics are not used to treat this type of infection. No existing evidence shows antibiotics improve the disease. The use of antibiotics in persons with E. coli infections may lead to serious kidney complications.

8. What steps can a person take to prevent an E. coli infection?

To help prevent E coli infections, Madison County Health Department recommends:

Thoroughly cooking ground beef and drinking pasteurized milk.
Wash fruits and vegetables under running water, especially those that will not be cooked. Remove the outer leaves of leafy vegetables.
Lake or pool water should not be swallowed while swimming.
Drink municipal water treated with chlorine or another proven disinfectant.
Avoid spreading bacteria in the kitchen by separating raw meat from ready-to-eat foods and by washing hands, all utensils and counters after coming in contact with raw meat.
Always wash your hands after using the bathroom and before preparing food.

For more information about reducing your risk of foodborne illness, visit the U.S. Department of Agriculture’s Food Safety and Inspection Service website.

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Public Health: Influenza (Flu)

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1. Am I eligible to get the flu vaccine?: Everyone over 6 months of age is eligible for the seasonal flu shot.

2. Who should get vaccinated against the flu?: Everyone over 6 months of age should get the seasonal flu shot. Protection decreases over the course of a year, so even if you got a flu vaccine last year you should get one again, and every year.

3. Is the flu vaccine safe?: Yes. The flu vaccine is safe and will not make you sick. The seasonal flu vaccine has a good safety record. Most people who receive the seasonal flu vaccine do not have any symptoms afterwards; some feel a temporary mild soreness in the arm.

4. How much does the flu vaccine cost?: Call 315-366-2848 for more information. Bring the insurance card you take to your doctor's to your appointment. Some insurances are accepted, along with cash, check or credit card.

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Public Health: Lyme Disease & Ticks

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1. Where are ticks usually found?

Deer ticks live in shady, moist areas at ground level. They will cling to tall grass, brush and shrubs, usually no more than 18 to 24 inches off the ground. They also live in lawns and gardens, especially at the edges of woods and around old stone walls.

Once a tick gets on the skin, it generally climbs upward until it reaches a protected area.

2. How can I avoid tick bites?

In tick-infested areas, your best protection is to avoid contact with soil, leaf litter and vegetation. However, if you garden, hike, camp, hunt, work or otherwise spend time in the outdoors, you can still protect yourself:

Wear light-colored clothing with a tight weave to spot ticks easily.
Wear enclosed shoes, long pants and a long-sleeved shirt. Tuck pant legs into socks or boots and shirt into pants.
Check clothes and any exposed skin frequently for ticks while outdoors.
Consider using insect repellent.
Stay on cleared, well-traveled trails. Walk in the center of trails. Avoid dense woods and bushy areas.
Avoid sitting directly on the ground or on stone walls.
Keep long hair tied back, especially when gardening.
Bathe or shower as soon as possible after going indoors (preferably within two hours) to wash off and more easily find ticks that may be on you.
Do a final, full-body tick check at the end of the day (also check children and pets), and remove ticks promptly.

3. How do I remove a tick?

Learn how to safely remove a tick from your skin as soon as you notice it.

Never use petroleum jelly, a hot match, nail polish, or other products to remove a tick.

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Public Health: Rabies

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1. Have I been exposed to rabies?

A possible rabies exposure includes a bite, scratch, saliva contact to your eyes, nose, mouth or an open wound, or other physical contact with a bat or unvaccinated animal.

If a bat is found in a room with a sleeping person or a young child, exposure cannot be ruled out. The bat should be safely captured (watch the video) for testing.

2. What to do if you are bitten by an animal?

Immediately report the bite to Madison County Health Department at 315-366-2526. View the steps to take when bitten by an animal (PDF).

We determine if an animal was vaccinated for rabies, should be sent for rabies testing, confined for 10 days, or be quarantined for 6 months. After investigating, we may recommend treatment for people who were exposed.

3. Should my pet be vaccinated for rabies?

Yes. The law requires it. Public Health Law requires all dogs, cats, and ferrets to be vaccinated by 4 months of age. A second vaccination must be given within one year of the first, and actively immunized against rabies thereafter.

Also, if your pet is not vaccinated and bites someone or is bitten by an animal, your pet may be quarantined for 6 months or euthanized at your expense.

Get your pet vaccinated at an upcoming rabies clinic.

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Public Health: Vaccinations/Immunizations

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1. Why are immunizations important?

Vaccines offer safe and effective protection from infectious diseases. By staying up-to-date on the recommended vaccines, individuals can protect themselves, their families and friends and their communities from serious, life-threatening infections.

Vaccines have eradicated smallpox, eliminated wild poliovirus in the U.S. and significantly reduced the number of cases of measles, diphtheria, rubella, pertussis and other diseases. Immunization is one of the most significant public health achievements of the 20th century.

2. Who should be immunized?

Getting immunized is a lifelong, life-protecting community effort regardless of age, sex, race, ethnic background or country of origin. Recommended vaccinations begin soon after birth and continue throughout life.

Madison County Health Department can assist you in understanding what vaccinations are recommended and at what age for infants, children, adolescents, adults of all ages, and seniors.

3. When are immunizations given?

Because children are particularly vulnerable to infection, most vaccines are given during the first five to six years of life.

Other immunizations are recommended during adolescent or adult years and, for certain vaccines, booster immunization are recommended throughout life.

Vaccines against certain diseases that may be encountered when traveling outside of the U.S. are recommended for travelers to specific regions of the world.

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Public Health: Water Testing

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1. Am I on public or private water?: If you get a monthly water bill you are on a public water supply, not a private water system.

2. Why have my water tested?

Everything seems fine-looks, tastes great, why bother testing?

Water consumed from a non-regulated source has the potential of carrying harmful bacteria that when present can make you ill. The properties of water have an impact on your health, livestock, expensive equipment such as water heaters and washing machines, and any other use on your list. Undergoing sampling provides a baseline set of values so you can understand basic characteristics and possible hazards. How can bad things happen to a seemingly good water source? Below are two examples:

Germs (bacteria and viruses) or other contaminants may be getting into your well water through the old, cracked, incorrect or “at a tilt” well cap.

The well cap is the first important step in regaining control of your water system from the outside-in. If you haven’t seen it in a while, check it out. A sanitary well cap is the best option if installing new or looking for a replacement.
Storm water runoff or chemicals and other elements in the soil and rocks can dissolve in groundwater and may impact your drinking water and this could affect your health.

Depending on the well installation, geography, soils and a number of other factors, there is a possibility of rain/snow water runoff carrying contaminants to enter your well and influence your home. Road salt, sprays, fertilizer, manure can all be carried and deposited great distances from the source.

It is your responsibility to check and maintain your private system to protect yourself, family, neighbors and the water source!

Resources

Don’t Drink from Roadside Springs and Surface Waters (PDF)

3. What is in my water?

Your well water contains elements that are vital to life such as Calcium, minerals that provide health benefits like Fluoride, and harmful bacteria that may cause illness, such as E.coli. Understanding specifically what is in your water and how to reduce hazards will allow you to enjoy the most from your private water source.

View a list of what properties we recommend sampling for based on New York State Water Quality Standards for Individual Onsite Water Supply Systems (Appendix 75-C (PDF).

Click here for the standards and a detailed narrative.
Click here for a list of the properties only listed in Appendix 75-C standards recommended for sampling

Other advanced testing is available for concerns with pollutants such as fertilizers, metals, and chemical contamination. Contact your local testing lab for more information about options to suit your needs.

Remember, you can choose only the characteristics you would like tested. At an absolute minimum, bacteria testing is recommended. E. coli is considered to be the species of coliform bacteria that is the best indicator of fecal pollution and the possible presence of harmful pathogens.

For more information, call the Madison County Health Department at (315)-366-2526 today!

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Public Health: Zika Virus

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1. What is Zika Virus and how does it spread?

Zika is mosquito-borne flavivirus transmitted primarily to people by the bite of an infected mosquito from the species, Aedes aegypti.

Zika, first identified in 1947 in Uganda, has just recently made its way from Africa and Southeast Asia to the America’s.

2. Is Zika Virus in Madison County?

No. The species of mosquito currently associated with the spread of the Zika virus is not found in Madison County.

However, residents traveling to places currently affected by the Zikia virus should consider either avoiding travel to those areas or take strict precautions to prevent mosquito bites to prevent infection. View a map of current Zika affected areas.

3. What is the key health concern about Zika virus infection?: Zika virus infection has been linked to serious birth defects and other poor pregnancy outcomes in babies of mothers infected with Zika virus while pregnant. Zika can be transmitted from an infected pregnant mother to her baby during pregnancy or around the time of birth. More studies are planned to examine this risk. Until more is known and out of an abundance of caution, the Centers for Disease Control and Prevention (CDC) issued the recommendation for pregnant women and women trying to become pregnant to consider postponing travel to the areas where Zika virus transmission is ongoing.

4. Can Zika infection be prevented?

Yes.

Avoid travel to Zika affected areas. View a map of current Zika affected areas.
Prevent mosquito bites while visiting Zika affected areas.

Mosquitoes that spread Zika virus bite both indoors and outdoors, mostly during the daytime, requiring protection from mosquitoes throughout the entire day.

Mosquito prevention strategies include:

Wearing long-sleeved shirts and long pants.
Using U.S. Environmental Protection Agency (EPA) registered insect repellents (when used as directed on the product label, insect repellents containing DEET, picaridin, and IR3535 are safe for pregnant women).
Using permethrin-treated clothing and gear.
Staying and sleeping in screened-in or air-conditioned rooms.

5. What are symptoms of Zika virus infection?

The most common symptoms of Zika virus infection are fever, rash, joint pain, and conjunctivitis (red eyes). Symptoms typically begin 2 to 7 days after being bitten by an infected mosquito. Residents that traveled recently and experience symptoms common of Zika infection should go to their healthcare provider.

About 1 in 5 people infected with Zika will get sick. For people who get sick, the illness is usually mild with symptoms lasting from several days to a week. For this reason, many people might not realize they have been infected. Severe disease is uncommon.

6. Where can I learn more?

For more information on Zika, visit the:

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Purchasing

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1. How do I become a vendor?: You become a vendor by filling out the vendor application (PDF), the W-9 (PDF), and sending us information on your products or services.

2. How do I get a copy of the bid/request for proposal (RFP)?: Register for specifications at https://www.madisoncounty.ny.gov/bids.aspx or https://www.bidnetdirect.com.

3. How can I obtain bid results?: Unofficial bid results will be posted to the web site before 4 p.m. on the day of the bid opening.

4. How can I obtain a bid document?: To obtain a bid document you must register to become a bidder.

5. How do I obtain an request for proposal(RFP)?: You can register or email purchasing@madisoncounty.ny.gov to obtain a proposal.

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Real Property Tax Services

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1. How do I find out if my taxes are paid?: If it is during a payment period, call your local Tax Collector to find out about the current tax bill. If it is not in a payment period and you want to know if there are delinquencies on a property, call the Madison County Treasurer's Office at 315-366-2371. For residents of the City of Oneida, contact the City Chamberlain's Office at 315-363-7399.

2. How do I find out more about exemptions?: If you want to know what exemptions are on your property, you may call either your local Assessor or the Madison County Office of Real Property Tax Services. If you would like to apply for an exemption, forms are available on the NYS Department of Taxation and Finance (link is external) website. For information about how to complete a form, contact your local Assessor. All forms must arrive at your Assessor's office by 1 March for everyone except those living in the City of Oneida. City of Oneida forms must be in by 1 May.

3. What do I do if the tax map doesn't reflect what I think my property boundaries are?: Call the Madison County Office of Real Property Tax Services and ask to speak with the Tax Mapper or, if they are not available, the Director. They will review your property and explain any circumstances that they are aware of. Generally, modifications to the tax maps are only done if there is a certified survey available. If you have a survey, you may bring it to the Madison County Office of Real Property Tax Services for review.

4. Who do I talk to when I sell / buy / change my property?: In general, the Real Property office provides assistance in understanding how land taxes apply to your property and maintains a listing of property ownership based on records filed with the Madison County Clerk's Office. The Real Property and Clerk's offices cannot provide legal assistance or perform surveys of a property as these activities are governed by NYS legal certification requirements. If you have questions about transferring property, you should contact an attorney practicing in NYS. For questions regarding your property boundaries or for modifying your property, you should contact a NYS licensed Surveyor. If you have general questions about subdividing your property and what is acceptable, contact your town office and ask for the Planning Department.

5. What if I don't understand how my property was assessed?: Your local Assessor can answer questions about how your assessment was determined. You may ask them for the comparables that were used. Comparables are other properties that are considered similar to yours which have sold recently via a fair-market transaction. Land, home and commercial assessments all have slightly different methods involved for determining value.

6. What if I don't agree with my assessment?

First, contact your Assessor to find out how they valued your property. You may provide them with any evidence supporting your claim to value. The best evidence is an independent appraisal by a NYS certified Appraiser. You may also provide the Assessor with properties you feel are comparable to yours. These properties should be in your town, in a similar neighborhood and preferably have recent arms-length sales on them.

If you provide this information to your Assessor but still do not agree with the result, you may attend Grievance (link is external) to bring your evidence before an independent Board of Assessment Review comprised of individuals who reside in your town. They will take the evidence and make a determination. If you still do not agree with the outcome, you may go to Small Claims Court (link is external) to have the assessment dispute addressed.

7. When is the next Madison County land auction?: All information regarding the land auction is handled through the Madison County Treasurer's Office. Please contact them directly at 315-366-2371.

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Sheriff: Arrest & Jail Information

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1. How do I bail or bond someone out of jail?

Cash bail can be posted at the Madison County Jail, 24 hours a day, seven days a week. Photo identification is required when posting bail. No personal checks accepted.

Credit card payment is accepted as cash bail. The following cards are accepted, MasterCard, Visa and Discover. The person posting bail will be directed to contact the credit card company (GPS) to make arrangements for bail. There is a fee for this service. The fee will be added to the credit card amount. Please ask the credit card company for the fee amount. Additional online pay services are listed:

2. Can I visit someone in jail?: We encourage family and friends to visit the inmates at the Madison County Jail. Please view the Visiting Rules and Visitor Dress Code before your next visit.

3. What items can I send to an inmate?: Inmates are allowed to receive items at specific times.

4. How can I send money to someone in the Madison County Jail?: The facility offers a money drop off service.

5. Is there a limit as to the amount of incoming mail?: No, we do encourage correspondence. For more information please call 315-366-2300.

6. Can I drop off a note or letter to the front desk?: No, all mail, letters, notes must be received though the U.S. Mail. For more information please call 315-366-2300.

7. How do I know if someone has an outstanding warrant?: All outstanding warrants are available for view online.

8. How do I look up a sex offender?: The State of New York maintains an active list of registered sex offenders.

9. I am a victim of a crime. Can I find out when someone will be released from jail?: A victim can find out the status of an inmate in our jail and their release date by simply calling the jail at 315-366-2289. There is also a system available called VINELink which is an online portal to VINE, America’s number one victim notification network. VINE has been providing victims and concerned citizens with the power of information for decades, allowing these individuals to have the sense of security that they deserve. VINELink can be accessed 24 hours a day, seven days a week, to provide the most reliable information for custody status changes and criminal case information. The VINE service provides information by phone, email, TTY, and text message where available. You may also sign up through your participating state, or county’s toll-free number.

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Sheriff: Civil Department

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1. How do I evict a tenant?: The process to evict a tenant can vary on a case to case basis. Please call your local court for more information.

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Sheriff: Community Services Department

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1. How can I get an Operation Safe Child ID for my children?: If you would like your child to participate in the Operation Safe Child ID program please call the Madison County Office of the Sheriff Community Services at 315-366-2482.

2. How can my organization request a presentation?: You can request a speaker from the office of the sheriff for your group or organization. If available, a speaker can be arranged for any topic covering any of our programs. Please call 315-366-2318 for more information.

3. What exactly is the New York State Cell Phone Law?: Starting June 1, 2013, cell phone violations and texting and driving violations now carry 5 points (up from 3). A cell phone violation occurs when a driver uses a phone without a hands-free device. A texting and driving violation occurs when a driver “uses” an electronic device while driving. The terms “use,” “electronic device” and “while driving” are all construed liberally meaning that you cannot even hold your device while behind the wheel of a car that is not parked. Find more information about the New York State Cell Phone Law.

4. How do I know if my child's car seat is installed correctly?: Find car seat information from the Sheriff's Office.

5. What are child safety seat requirements?: This information is available on our Car Seat Safety page.

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Sheriff: Correction Division

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1. I want to mail a letter to someone in the jail. How do I address it?: All mail should be addressed as follows:
Inmate's Name
Madison County Jail
P.O. Box 16
Wamspville, NY 13163

2. Is there a limit as to the amount of incoming mail?: No, we do encourage correspondence. For more information please call 315-366-2300.

3. Can I drop off a note or letter to the Front Desk?: No, all mail, letters, notes must be received though the U.S. Mail. For more information please call 315-366-2300.

4. What if an inmate leaves before the mail gets there?: All mail received for non-inmates will be "returned to sender," provided that a complete and readable return address is visible. For more information please call 315-366-2300.

5. What else can be sent through the mail?: Money Orders in the inmate's name, no food, no clothes, no bookmarks or plastic cards, no smelly paper, no phone cards, you should always be cautious sending cash money through the mail. Rule of Thumb: If you are not sure, then don't send it. For more information please call 315-366-2300.

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Sheriff: Employment

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1. How can I apply to become a Sheriff Deputy?: Visit our Employment Page.

2. How can I apply to become a Corrections Officer?: Visit our Employment Page.

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Sheriff: IDs

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1. How do I obtain a Sheriff ID?: Contact the Sheriff's Office at 315-366-2406 to get a Sheriff ID.

2. Can my children get a Sheriff ID?: Yes, your children can get a Sheriff ID. Anyone under 18 wanting to get a Sheriff ID needs to be accompanied by an adult (parent or legal guardian) with a photo ID, and proof of address (legal guardians will also need court documentation of guardianship). Please call 315-366-2406 for more information.

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Sheriff: Pistol Permits

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1. How can I obtain a pistol permit?: The Pistol Permit Office processes permits for pistols and revolvers in Madison County.

2. What do I do if I lost my pistol permit?: You should report this information to a Police Agency and contact the Pistol Permit Office at 315-366-2406 to obtain a new permit.

3. Who do I call for regarding the surrender or pick-up of a firearm?: There is specific paperwork to be accomplished when disposing of a handgun(s). Make sure that you accomplish all of it! For more information on this subject, please call 315-366-2406.

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Sheriff: Reporting

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1. How do I report a crime tip?: Crime and drug tips may be made online, over the phone, or though the mail. Visit our Crime / Drug Tip page for more information.

2. I have a problem with speeders in my neighborhood. What can I do about it?: Please bring this to our attention via the crime report form.

3. My family and I are going on vacation. Can a deputy keep an eye on our home while we are gone?: Yes, please fill out the property check request form so we can schedule our deputies to monitor your home while you are away.

4. Should I report suspicious activity in my neighborhood?: Yes, if you see something, say something. It is better to report suspicious activity and have it turn out to be nothing, than to leave it unreported and wish you had. You can report suspicious activity anonymously online.

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Sheriff: Tickets & Report Information

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1. Can I obtain a copy of an arrest record?: A FOIL (Freedom of Information Law) request is required for the release of arrest records. The fee is $0.25 per page for documents and any photos are $5 each. The arrest record will only include arrests made by the Madison County Sheriff's Office. Please click here to submit a FOIL request.

2. Where can I get fingerprinted?: Civilian fingerprinting is done through the Pistol Permit Office. Fingerprint cards must be furnished by the requesting person. There is a fee for them, as well. Please contact the Pistol Permit Office (315-366-2406) for more information.

3. How do I get a copy of a report?: Copies of incident reports may be obtained by contacting submitting a FOIL request. There is a fee of $0.25 per page and $5 per photograph. To obtain a copy of an accident report, go to BuyCrash.com. It should be noted that availability of an accident report takes approximately 7 to 10 days from the date of the accident.

4. What do I do if my car license plate is missing?: Lost/Stolen Plate forms (MV-78B) may be obtained from the Records Office during regular business hours (8:30 a.m. until Noon, and 1 until 5 p.m.). A registration or license plate number must be provided. Please contact the non-emergency MCSO line at 315-366-2311 to report the incident to police.

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Social Services

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1. What time does the front desk open?: The front desk is open 9-5, Monday- Friday.

2. What is the main phone number to call?: The main phone number is 315-366-2211 and is available 9-5, Monday- Friday.

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Solid Waste

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1. How Can I Find Recycling Information: To find recycling information visit our Recycling page

2. Where can I buy Punch Cards: To buy Punch Cards in Madison County, go to Punch Card Vendors

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Surplus Items for Sale

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1. How often are the auctions scheduled?: They will be held as often as surplus becomes available, year-round. To see items currently available for auction, go to the Auctions International website and select Madison County Auctions.

2. What are the times of the auctions?: Online auctions will continue for at least 2 weeks.

3. What is the condition of the items sold?: All items are sold as-is, where is!

4. How much time do I have to remove purchased items?

All purchased items must be picked up by appointment only. Please call 315-366-2247 for an appointment.

Any items not picked up on the designated days will be forfeited.

*No refunds will be made for items that are forfeited.

5. What can I do if I have other questions about these auctions?: You can call the Purchasing Office at 315-366-2247.

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Treasurer's Office

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1. What are your office hours?: Our office hours are Monday-Friday 8;30am-5pm.

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Veterans Service Agency

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1. Where are the nearest VA medical facilities

Syracuse VA Medical Center - 800 Irving Ave., Syracuse NY 13210 - phone (315) 425-4400
Rome VA Outpatient Clinic - 125 Brookley Rd., Rome NY 13441 - phone (315) 334-7100

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Voter Information

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1. Can I register in person?

Yes. Many public agencies are now providing voter registration forms and assistance. You can also register at Board of Elections office at:

County Building

North Court Street

Wampsville, NY 13163.

2. Can I take an exit poll?: Yes, under the following conditions: Exit polls cannot be conducted in the polling place. It MUST be conducted outside the 100 ft radial, and the organization must abide by all other rules that apply to electioneering. The poll can not interfere with voting procedures. The organization may only poll voters who are leaving the polling place, and thus have already voted. The organization must inform the voters that their cooperation is voluntary. Above all, remember that the Board of Elections and its Inspectors have complete control over all activities in and around the polling place. (Election Law, 8-104)

3. Can someone help me to vote?: If you need some help because you are disabled or cannot read the ballot, the ImageCast has a Ballot Marking Device (BMD) that allows you to vote the ballot independently with an audio device, tactile controls and a large monitor. If you prefer to hand-mark the ballot you may have a friend or relative assist you in the ballot marking booth. Election Inspectors at the polling place are also available to help you.

4. Do I have to register every year?: No. Once you register in a county, you will remain registered at that address. Name, address or party enrollment changes can be made by submitting a new registration application. If you move outside of the county, you need to re-register in your new county.

5. Electioneering - How far away from the polling place must I be?: While the polls are open, no person shall do any electioneering within 100 radial feet of the entrance to the polls. There can be no political banner, button, hat, t-shirt, poster or placard within that 100 feet.

6. How can I become a poll watcher?: Any candidate, political party or independent body whose candidates’ name appears on the ballot has the right to designate a registered voter within their county of residence to serve as a poll watcher. The chairman of above said parties shall appoint watchers. A signed certificate by one of these groups will serve as sufficient evidence and must be given to the election inspectors. Each watcher must be named on the certificate and separate certificates are needed for each polling place.

7. How can I get an absentee ballot?: Absentee ballot applications can be obtained by calling the Board of Elections at 315-366-2231 or you may print an application (PDF) from the website and send it to the Board of Elections.

8. How do candidates get on the ballot?: In New York State, most candidates get on the ballot by filing a petition containing a specified number of signatures. The required amount varies, depending on the office sought and whether the candidate is seeking a party nomination or a spot on the ballot as an independent. In Madison County some candidates running for town / village offices on the Democratic line will be nominated at a caucus. For more information visit ‘Candidate Information’.

9. How do I change my address?: If you have moved within Madison County fill out a registration form with your new address and send it to us. After the form is processed you will receive a new card confirming the change and telling you where your new polling place is. If you move out of Madison County, you need to register in your new County.

10. How do I change my party affiliation?: Registered voters may apply for a change of enrollment by filling out a new registration card with their new enrollment checked. The new party enrollment can be filed at the Board of Elections office anytime during the year, but will not be effective until one week after the General Election of that year. If the change is filed less than 25 days before the General Election, it will go into effect one week after the General Election of the following year.

11. How do I enroll in a political party?: You voluntarily enroll in any party by indicating your preference on the voter registration form either at the same time that you register to vote or by re-registering.

12. How do I vote?: After signing the pollbook at the Inspector table, you will be handed a paper ballot and a privacy folder and directed to the ballot marking booths. Review the ballot and select your candidates and proposals by completely filling in the voting ovals by the candidate’s name with the marker provided. If you change your mind or make a mistake, you may return the ballot to the Inspectors and receive a new one. Once you are satisfied with your ballot, place it in the ImageCast scanner to cast your vote.

13. How will I know where to vote?: You should receive a postcard from the Board of Elections some time in August, telling you where to vote. Watch for it! It will also indicate your election district number which you need to know on Election Day. You can also visit ‘Where do I Vote’. Please call our office immediately if you feel the district / poll site information is incorrect.

14. If I register to vote, will I be called for jury duty?: Jurors are drawn from list of state taxpayers and licensed drivers as well as from voter registration rolls. Do not give up your right to vote in the hope that you will avoid jury duty. Chances are if you pay taxes or drive a car you will still be called. Besides, serving on a jury is a privilege, one that permits you to personally stand up for all Americans' right to trial by a jury of their peers.

15. May I take my children to the poll site?: Yes, any persons younger than the age of 16 on Election Day may accompany a qualified voting parent or guardian into the voting area. The parent or guardian must provide appropriate supervision so that he/she does not interfere with the orderly process of voting. (Election Law, Conduct of Elections 8-106)

16. Must I pay my employees for time off to vote?: Yes, if a registered voter does not have sufficient time outside of his working hours, all employers must provide a time not to exceed two hours absence from work with pay to let employees vote. Sufficient time consists of 4 consecutive hours either before or after work in conjunction with poll hours.

17. Should I be concerned about signing a petition?: Whether or not you sign a petition is a personal choice. Some people refuse to sign petitions. However, the reluctance to sign petitions makes it difficult for potential candidates without strong political party backing to get the requisite number of signatures and run for elected office. Signing a petition is an important way to participate in the electoral process. Some people sign candidates' petitions on a first-come-first served basis, without regard for the candidates' political beliefs. This practice can result in you signing a petition for a candidate who doesn't share your political philosophies and who may have goals in government you oppose. The best way to participate in the petition process is to become familiar with the candidates before signing. If a candidate, or his/her supporter, whom you are not familiar with approaches you for your signature, you may ask some questions about the candidate's beliefs and goals. Then you will be able to make an informed decision whether or not to sign the candidate's petition. Signing a petition does not obligate you to vote for the candidate in the Primary or General Election.

18. What do I do when I get to the polling place?: When you enter the polling place, you'll see sign-in tables for one or more election districts (EDs), ballot marking booth(s), and one or more ImageCast voting systems. At the table for your ED you will be asked to sign next to a facsimile of your original signature on an alphabetical poll-list.

19. What do I need when I go to vote?: The majority of voters do not need to bring anything. First time voters who applied by mail and did not provide us with a verified identification (Driver’s license ID or last 4 digits of the Social Security number) may be asked to show ID. For those voters who do have to provide ID at the polls a number of forms will be accepted. Either a current and valid photo identification with the voter’s name and picture (such as passports, driver’s license, or student identification card), a Social Security number, or else a copy of a current utility bill, bank statement, government check, paycheck or government document that shows the name and address of the voter will be accepted.

20. What happens if I can't vote on election day?: If you will be out of the county on Election Day or are physically unable to go to the polls, you can vote by absentee ballot.

21. What if I'm not permitted to vote?: Please ask the Inspectors to call our office at 315-366-2231 and we can check your eligibility. If you are not on the poll-list, it may be because your registration form was not received or, for a primary, because you aren't enrolled in a party. If you believe that you are eligible you can ask for an affidavit ballot. After the election the Board of Elections will check its records and your affidavit ballot will be counted if you are indeed eligible to vote. If not, you will receive a notice that you are not eligible and the registration application on the affidavit envelope will be used to register you for future elections. Or you can see a judge (contact through the Board of Elections) and ask for a court order to vote on the machine.

22. What is a primary election?: A primary is an election that may take place within each of New York State's official political parties. It precedes the General Election and provides enrolled political party members the opportunity to nominate their party's candidates for elected office as well as to elect various party officials. However, if there is no contest, there is no primary.

23. What is the difference between an emergency ballot and an affidavit ballot?: An Emergency ballot is used if the ImageCast scanner becomes inoperable during an election. These ballots are deposited in the Emergency Ballot slot on the ImageCast. If the Imagecast is working again before the election is over the ballots may be counted by the scanner at the end of the day (deposited by two Inspectors) and added in with the election night totals. An Affidavit ballot is used when a voter's name has been omitted from the poll books. These voters must swear that they are a registered voter and provide current and previous address, and at a primary election must include the party in which he / she is enrolled. A voter may also use an affidavit ballot to challenge his / her party enrollment stated in the poll book.

24. Where can I get a mail-in voter registration application?: You can print off a form from this website, or call us at 315-366-2231 and we will mail you one.

25. Who can sign a petition?: Only enrolled party members may sign petitions for candidates who seek their party's nomination. Party members may sign for only one candidate for a specific elected office. Signing two or more petitions for the same elected office invalidates the signatures. However, any registered voter living within the appropriate district may sign a petition for a candidate seeking to run as an independent in the general election as long as she / he has not already signed on behalf of another candidate.

26. Who can vote?

You must be a registered voter in order to vote in the general or primary elections. To register, you must be a United States citizen, be 18 years old by the date of the election you, live at your present address for at least 30 days before an election, and not claim the right to vote elsewhere. You may not register or vote if you have been convicted of a felony and you are currently incarcerated.

27. Why should I enroll in a political party?: Enrolled party members who help nominate candidates by signing petitions and voting in the primary have greater political clout than non-enrolled voters who can vote only in the General Election. Moreover, you are not obligated to vote for your party's candidate in the General Election. In November, you may vote for any candidate from any party.

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Youth Bureau

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1. We plan to have programs running for the entire time. Do you have a suggestion for how much we should request?: Agencies should request funding that is appropriate to the activities being considered and whether there are other funds to offset costs. Please review the application to assist in answering this question.

2. I don’t see a word limit for the “Program Design” portion of the application.: Word limits are included for some areas but not others.

3. Can the funding be used for events or does it need to be longer term activities?: Funding should be for Youth Development programming that meets the requirements of the application. One time events are not an appropriate use of the funding as they do not allow time to address youth needs and collect measurable outcomes. Please review the application to determine applicable and appropriate outcome measures for your efforts.

4. I am also wondering what the word count limit is for the Life Area(s), Goals, Objectives, Participant Outcomes section.: Please refer to the application as to the requirements and reference documents for each section. If a word count is not noted then the section does not have a word limit.

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