Veterans Service Agency

Iwo Jima Memorial
If you are a veteran enrolled in VA healthcare, you may be eligible to receive your COVID-19 vaccination. For more information regarding the vaccine or to schedule an appointment, please visit their COVID-19 information page or call the Syracuse VAMC at (315) 425-4488.

Our mission

The Madison County Veterans Service Agency strives to ensure that our county's veterans and their dependents are aware of all federal, state, and local benefits for which they may be eligible. Our staff works in an atmosphere of teamwork in order to provide professional and confidential assistance to veterans, their dependents, and other authorized parties to obtain such benefits.


  • Benefits Counseling By Accredited Service Officers
  • Claim Development
  • Form Preparation
  • Military Records & Medals
  • Notary Public

Partial list of benefits

  • Blind Annuity (NYS)
  • Burial Benefits
  • Compensation (Service-Connected Disabilities)
  • Education (VA & NYS)
  • Home Loan Guarantee
  • Hunting & Fishing Licenses (NYS, must be 40% service-connected disabled or greater)
  • Medals and Awards
  • Park Passes (NYS, must be 40% service-connected disabled or greater)
  • Pension (Non-Service Connected Disabilities)
  • Property Tax Exemption (Local)
  • Service Records
  • Survivor Benefits
  • VA Health Care
  • Vocational Rehabilitation

Wartime Service Dates

  • World War I - 4/6/1917 through 11/11/1918
  • World War II - 12/7/1941 through 12/31/1946
  • Korean War - 6/27/50 through 1/31/1955
  • Vietnam War - 8/5/1964* through 5/7/1975 (*11/1/1955 if "in-country" before 8/5/1964)
  • Gulf War - 8/2/1990 through a date yet to be determined


Department of Veterans Affairs
(800) 827-1000 Website

Syracuse VA Hospital           
(315) 425-4400 Website

Rome Outpatient Clinic         
(315) 334-7100 Website

Veterans Crisis Hotline           
(800) 273-8255 Website

Veterans Homeless Hotline   
(877) 424-3838 Website

DAV Transportation               
(315) 425-4352 Website

(800) 733-8387 Website

New York State Division of Veterans' Services
(888) 838-7697 Website

Defense Finance and Accounting Service 
(888) 332-7411 Website 

ID Card Office Online

Veterans' Diseases Associated with Agent Orange

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