HEAP Emergency Benefit

Dates: 1/2/19 - closed 4/26/19


The HEAP Emergency Benefit component assists low-income New Yorkers who are facing a heat or heat-related energy emergency and do not have resources available to resolve the emergency.

Emergency HEAP benefits are based on income, available resources, the number of household members, primary fuel type, and the type of emergency. A household may be eligible to receive one emergency heating benefit for their main source of heat and one emergency heat-related benefit for their electric if their electric is necessary to run their thermostat.


You may be eligible for an Emergency Benefit if:

  • Your electricity is necessary for your heating system to work and is either shut off or scheduled to be shut off, or
  • Your electric or natural gas heat is off or scheduled to be shut off, or
  • You are out of fuel; or you have less than one-quarter tank of fuel oil, kerosene, or propane; or have less than a ten (10)-day supply of wood, wood pellets, corn, or other deliverable heat source, or
  • If your essential applicant-owned heating equipment is inoperable


  • Your income is at or below the current income guidelines as posted in the table below or you receive Family Assistance, Safety Net Assistance, Food Stamps or Code A Supplemental Security Income.
  • The heating and/or electric bill is in your name, and
  • Your available resources are:
    • Less than $2,000 if no member of your household is age 60 or older, or
    • Less than $3,000 if any member of your household is age 60 or older
  • If you are applying for a heating equipment repair or replacement, your available liquid resources cannot be more than the cost of the repair or replacement.

Benefit Amounts

CategoryBenefit Amount
Heat-related domestic (electric service required to operate heating equipment)$140
Natural gas heat only$350
Natural gas combined with heat-related domestic$490
Electric heat combined with heat-related domestic$490
Non-utility heating fuel (oil, kerosene, and propane)$675
Non-utility heating fuel (wood, pellets, coal, corn, etc.)$525

Income Guidelines

Your total gross monthly income for your household size must be at or below the following.

Household SizeIncome Limit

Each additional person: Add $540

To be eligible for HEAP emergency benefits, the household's gross monthly income must not exceed the above amounts. In addition, the household must be in an energy situation, which is defined as having less than a quarter tank of fuel, less than a 10-day supply of wood, coal, pellets or having heat-related utility service terminated or scheduled for termination.

Second Home Energy Assistance Program (HEAP) Emergency benefit is available for heat and heat-related emergencies effective February 19, 2019. Eligibility criteria for the second Emergency benefit will be the same as the first Emergency benefit. Applicants must have exhausted, or have unavailable to them, both the Regular benefit and the first Emergency benefit to be eligible for the second Emergency benefit. Applicants may apply in person or by phone and may be eligible for income deeming based on their most recently filed HEAP application. Households must meet resource eligibility requirements. Benefit amounts will be the same as the first Emergency benefit.

The Regular benefit, first Emergency benefit, and second Emergency benefit components are scheduled to operate through close of business Friday, April 26, 2019, or until funds allocated to these components are exhausted.

Please contact us at 315-366-2211 to apply or inquire.

The HEAP Heating Equipment Repair and Replacement (HERR) component will  open November 5, 2018.