Information Technology

Information Technology Department
The Information Technology (IT) Department is responsible for maintaining the IT infrastructure for all county departments and campuses. Services include email, file sharing, internet, networking, printing, and security. IT works with departments to evaluate hardware and software purchases to improve business functionality. Helpdesk support along with installation of hardware and software is provided. The IT Department is staffed Monday-Friday from 8a-4p.

The IT Mission Statement
To provide the departments of Madison County with the resources necessary to collect, store and deliver county data in the most efficient manner. The Information Technology Department will work to increase technology as well as data security and reduce operating cost by implementing a centralized approach.

Service Desk Email: itsupport@madisoncounty.ny.gov

Service Desk Phone Number: x2777